A seasoned professional with over 17 years of experience in various aspects of Banking, strong focus on customer service has made Gunjan a valuable contributor in the various roles she has performed across functions. She has successfully managed client interactions both at strategic and operational levels for some of the largest business houses in India with global presence.
Her experience in dealing with clients in banking sector & innate interest in people & their behaviour inspired her to support and work in the area of Training and Development. Besides being a blogger, she is also a Trainer for Communication and Interpersonal skills. She tries to inculcate self-confidence to the participants to enable them to perform better which in turn helps organisations enhance their customer orientation. Her approach is rooted in her ability to connect well with the participants.
She has also volunteered to teach and works closely through the Teach for Change Program with young minds at an impressionable stage, as she firmly believes that lessons learnt early in life (childhood), continue to shape the future years. She is passionate about exploring new places, sharing her experiences through writing and blogs regularly on several online platforms.
What People Say
The way to get started is to quit talking and begin doing.Walt Disney
It is our choices, Harry, that show what we truly are, far more than our abilities.J. K. Rowling
Don’t cry because it’s over, smile because it happened.Dr. Seuss